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Addicted to the printed word. Cinematic cretin. Information junkie.

Friday, December 23, 2005

caveat emptor

I work retail, mostly because it's a relatively stess free occupation, believe it or not, mostly because I choose not to be a manager. The fact that I work in the store of a well-established brand probably contributes to the low stress level. People who don't like the brand don't shop in the store. The return policy is also exceptionally customer friendly. Besides, I'm selling clothing. This is not life and death stuff, although there is the occasional customer who makes enough of a fuss that you might think so.

I'm all for the underdog and the little guy. One of my life's aspirations is the overthrow of Corporate America, after all. Somewhere along the line, however, I think that customers went from being savvy to being scam artists. They think that they are *entitled* to the best price at any time from any place.

If one store charges less, they will demand that the higher priced store refund the difference. If you want the lower price, shop at the store with the lower price!! Price adjustments are to be made at the customer's convenience rather than according to store policy.

The store is always the bad guy out the soak the consumer for all he is worth. And yet one might consider that original prices might not be so high if companies didn't have to account for all of the consumers who abuse the system.

Just a thought from the retailer point of view two days before Christmas.

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